Other Services

  • Gotham Telecom provides diverse services and first class customer service.  Our team of experts  are known for both industry expertise and individualized needs assessment.  We take the time to understand your business so that we can recommend the best solutions.  From project beginning to end, we oversee all facets of the project life cycle.

    Voice and Data Procurement

    Based on your companies’ goals and needs, Gotham Telecom will ensure diverse, synergistic, dependable and cost effective solutions for your business. Our team has the highest level of experience working with a broad range of carriers and their diverse product and pricing structures. We maintain firsthand experience with provisioning success and ongoing levels of support.

    Our professional staff works directly with you to ensure that your communication set-up and services are in the best interest of your company and your budget. Our team will get to know your unique business and recommend services that are appropriate for your usage. Gotham Telecom manages all projects from start to finish and maintains the point of contact to ensure that your business receives on-going quality service and support — therefore you can focus on your business and let Gotham Telecom manage your communication needs.

    Disaster Recovery & Business Continuity Design

    Business Continuity and Disaster Recovery (BCDR or BC/DR) are closely related practices that describe an organization’s preparation for unforeseen risks to continued operations. The trend of combining business continuity and disaster recovery into a single term has resulted from a growing recognition that both business executives and technology executives need to be collaborating closely instead of developing plans in isolation.

    In general, disaster recovery refers to specific steps taken to resume operations in the aftermath of a catastrophic natural disaster or national emergency. In information technology, such steps may include restoring servers or mainframes with backups, re-establishing private branch exchanges (PBX) or provisioning local area networks (LANs) to meet immediate business needs.

    Business continuity describes the processes and procedures an organization must put in place to ensure that mission-critical functions can continue during and after a disaster. In this sense, the concept is interchangeable with disaster recovery plan (DRP). Business continuity, however, also addresses more comprehensive planning that focuses on long term or chronic challenges to organizational success. Potential business continuity problems may include the illness or departure of key team members, supply chain breakdowns, catastrophic failures or critical malware infections.

    Backups serve as the last line of defense for recovering from the catastrophic loss of irreplaceable data. All too often, however, unforeseen problems with backups can make data recovery impossible. Given the critical nature of your backups, it is important to make sure that the backups are reliable. One way to improve backup reliability is to integrate redundancy into your backup solution wherever possible so as to eliminate any potential loss of data.

  • “Through your negotiating efforts, we not only lowered our LD rates but we consolidated our local billing and saved in excess of $14,000 annually. We are thrilled to say that even though the market rates recently went up, thanks to the contract terms you negotiated ours did not.”
    – Nyack Hospital

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Some of Our Clients